Is John Lewis Good Quality? Everything you need to know

John Lewis offers reliable, high-quality furniture and home goods with solid craftsmanship. Discover why their products are worth the mid to premium price.
Written by:
Spencer Lanoue

Yes, for shoppers seeking a reliable middle ground, John Lewis offers good quality furniture and home goods that justify their mid to premium price point. Their products are known for solid craftsmanship and durable materials, consistently outperforming cheaper high-street brands in longevity and finish.

The brand strikes a balance between timeless design and lasting construction, making it a dependable choice for core home pieces. While not a luxury brand, John Lewis provides better long-term value than budget alternatives. Here’s a detailed breakdown of what to expect.

How Is John Lewis's Quality?

John Lewis products are generally well-made, with a focus on durability and finish, particularly in their furniture lines. Here's a look at their construction standards:

  • Furniture Frames &, Joinery: Most sofas feature kiln-dried hardwood frames (like oak or beech) with options for robust spring systems, a significant step up from the particle board found in cheaper brands. Cabinetry and tables often use solid wood or high-quality veneers with strong joinery, such as dovetail joints, contributing to excellent structural integrity.
  • Materials &, Upholstery: John Lewis uses high-grade materials across their ranges. Upholstery fabrics are tested for durability, often rated over 30,000 Martindale cycles (suitable for heavy daily use). Cushion fillings are typically high-density foam (30-40kg/m³) or feather, designed to resist sagging.
  • Durability &, Longevity: Most John Lewis furniture is built to last 8-15 years with proper care. Long-term customer reviews frequently report that pieces maintain their appearance and structure well beyond the standard warranty period, confirming their reputation for longevity.
  • Common Complaints: While major defects are rare, some customers report minor issues such as fabric pilling on certain upholstery blends after extensive use or slight wobbling on self-assembled items. Some entry-level pieces may show wear faster than their premium counterparts.

Is John Lewis Good Value for the Price?

John Lewis offers fair to good value by providing durable, well-designed products that last longer than cheaper alternatives, justifying their higher initial cost.

Price Positioning

John Lewis sits firmly in the mid-to-premium market segment. A typical sofa costs between £800 - £2,500, placing it above IKEA or Dunelm but below luxury brands like Heal's. This positioning appeals to buyers who are willing to pay more for quality they can trust without committing to designer price tags. Their regular sales and price matching policy can significantly improve the value proposition.

What You're Paying For

With John Lewis, you're paying for superior construction standards, better materials, timeless design, and a strong brand reputation backed by reliable customer service. Their focus on responsibly sourced materials, like FSC-certified wood, and rigorous quality control adds to the cost but also ensures a dependable product that won't need replacing in a few years.

Where You Get Good Value

  • Upholstered Furniture: Sofas, armchairs, and beds with solid hardwood frames offer excellent long-term value, as their construction is built to withstand years of use.
  • Solid Wood Furniture: Dining tables and cabinets made from solid wood or high-quality veneers provide durability that far exceeds cheaper flat-pack options.
  • Bedroom Furniture: Bed frames and dressers are often praised for their sturdy build and classic designs that don't fall out of style.

Where You Don't Get Good Value

  • Decorative Accessories: Smaller decor items like cushions or throws can be pricey for what they are. You can often find comparable quality and style at specialist stores for a lower cost.
  • Lighting: While stylish, some of their lighting fixtures can be expensive compared to dedicated lighting retailers who may offer a wider range and better pricing.
  • Entry-Level Products: Some of the lowest-priced items may not offer the same longevity and build quality as the core ranges, making them less of a good investment over time.

John Lewis Quality by Category

Quality can vary, so it helps to know which categories are the brand's strongest.

Sofas &, Sectionals

Generally excellent. Most frames are kiln-dried hardwood, a gold standard for longevity. Cushions use high-density foam or feather fillings that hold their shape well, and fabric options are extensive and durable. Priced from £800 to £2,500+, they are a solid investment expected to last 10+ years.

Bedroom Furniture

Very strong. Bed frames and wardrobes focus on stability and solid craftsmanship, often using real wood or durable veneers. Customers frequently praise the sturdy construction and timeless aesthetic. Expect solid performance and longevity from this category.

Dining Furniture

Durable and well-made. Dining tables and chairs benefit from solid wood construction and robust finishes designed to handle daily use. Their designs balance classic and contemporary styles, making them versatile for many homes and a reliable long-term purchase.

Rugs

Good quality with a wide range of materials from wool to synthetics. John Lewis rugs are typically well-made with dense piles and colors that hold up well over time. Prices vary, but they often offer better quality and design than cheaper alternatives from budget retailers.

Decor &, Accessories

Quality is reliable, but the value is less compelling here. Items like cushions, throws, and vases are well-designed but can carry a premium for the brand name. While perfectly functional and stylish, you may find better deals elsewhere without sacrificing much quality.

Our Verdict: Is John Lewis Worth It?

John Lewis is worth it for shoppers prioritizing long-term durability and trustworthy quality over the lowest possible price. It’s an ideal choice for foundational pieces like sofas and beds, where paying more upfront saves you money on replacements down the line.

Quality Grade: B+

John Lewis earns a B+ for its consistently good construction, use of durable materials like kiln-dried hardwood, and focus on longevity. Their products reliably perform as promised, holding up for 8-15 years. The grade isn’t an A because some minor inconsistencies can exist in lower-priced items, and occasional issues like fabric pilling prevent them from reaching a luxury-tier rating.

Value Grade: B

For value, John Lewis gets a solid B. You are paying a fair price for a demonstrable step-up in quality, longevity, and design compared to budget brands. The existence of their "Never Knowingly Undersold" promise (though recently retired, the pricing ethos remains) and frequent sales improve the proposition. It's not the cheapest option, but the longevity of their furniture makes it a smart financial choice over time.

More Quality Brands to Consider

If you appreciate the quality and timeless style of John Lewis, here are several other brands that offer a similar commitment to craftsmanship and value.

Made.com

Made.com offers contemporary, design-led furniture at a similar price point to John Lewis. Their direct-to-consumer model often provides good value on trend-focused pieces, many of which use solid wood frames and quality fabrics.

Shop now at made.com

Habitat

Known for modern and affordable designs, Habitat strikes a similar balance between style and price. Their higher-end collections offer quality comparable to John Lewis and can be a great source for furniture and accessories that feel both current and lasting.

Shop now at habitat.co.uk

Loaf

If comfort is your top priority and you're willing to invest a bit more, Loaf is a step up. Specializing in extremely comfortable, British-made sofas with hardwood frames and generous natural fillings, their pieces are designed for ultimate relaxation and have a reputation for heirloom quality.

Shop now at loaf.com

Heal's

For those with a larger budget, Heal's represents a move into the premium and luxury market. A heritage British brand, they offer exceptionally crafted furniture using premium materials and timeless designs made to last for generations, though at a significantly higher price.

Shop now at heals.com

Frequently Asked Questions

How long does John Lewis furniture last?

With proper care, a John Lewis sofa, bed, or dining table can be expected to last between 8 to 15 years. Their use of solid wood frames and high-quality upholstery contributes to a lifespan significantly longer than that of budget furniture.

Is John Lewis better quality than IKEA?

Yes, John Lewis is a considerable step up in quality from IKEA. While IKEA excels in affordable and functional design, John Lewis pieces are constructed with more durable materials (like solid hardwoods versus particle board) and are designed for a much longer lifespan of regular use.

Is John Lewis furniture made in the UK?

A significant portion of John Lewis furniture, particularly their upholstered items and cabinetry, is made in the UK and Europe. The company prioritizes British craftsmanship where possible, though some products are sourced globally from trusted manufacturers to maintain quality standards.

Is John Lewis considered a luxury brand?

John Lewis is not considered a luxury brand but a mid-to-premium retailer. It is known for high-quality, reliable, and stylish products that are more accessible than true luxury brands like Heal's, OKA, or Restoration Hardware.

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